Instant Video Consultation
Walk in virtually. Consult a doctor.
A virtual walk-in. The patient chooses a service and is connected by video to a doctor who is available now.
Powered by ThinkRoman Care and Mobile Care
The problem
The next slot is days away
A new, non-urgent concern has no quick route to a doctor.
Walk-in clinics are far or full
Travel and queues put people off asking early.
Available doctors go unused
Free clinicians and waiting patients cannot find each other.
The solution
Different from scheduled telemedicine: the patient is seen by whoever is available now.
1Open the portal
The patient opens the consultation portal.
2Choose a service
They pick an available clinical service.
3Request
They describe the concern in a few words.
4Connect
An available doctor joins by video.
5Receive guidance
They leave with instructions and follow-up advice.
A virtual walk-in, start to finish
Tap through the patient's journey. The people are fictional.
Consultation portal · patient view
Demonstration · fictional data
Hello, Priya.
You can speak to a doctor now, without an appointment.
What's included
On-demand video consultationIn the product
Patients connect with a doctor who is available now.
Choice of serviceIn the product
Patients pick from the services your doctors provide.
Alongside booked appointmentsIn the product
Offer instant and scheduled consultations together.
Consultation instructionsIllustrative
The patient receives the doctor's guidance after the call.
Follow-up guidanceIllustrative
Clear next steps, including when to be seen in person.
Service set-upIllustrative
Hours, services, and providers configured for you.
“In the product” is what the application describes today. “Illustrative” is confirmed for your deployment in a demonstration.
Who benefits
- Clinic groups
- Hospitals
- Employers and institutions
- Health programmes
- Availability depends on participating providers, opening hours, jurisdiction, and how the service is set up.
- This is not an emergency service. Anyone with urgent symptoms should contact local emergency services.
See it with your own requirements in mind.